Tag: client

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Catalytic Style

Catalytic style is a an approach to having conversations that helps the solution emerge from the client rather than  having it planted by the consultant. I learnt this approach from Nick Zienau at Intelligent Action, and it is well worth taking the time to practise using it.

The rules of Catalytic Style

  • Keep the focus on the client.
  • Ask short, open questions to keep them talking (what, how, but not why).
  • Offer quick summaries to show you are listening.
  • Don’t offer your own solutions – this is about keeping the focus on the client.
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Seedling analogy – working with what is emergent

Seedling analogy - picture shows a sweet chestnut emerging from a tree tube

The aim of conservation work at Hazel Hill Wood is to help accelerate the diversification of the woodland from commercial forest to a mixed-leaf woodland. Why? Because the more varied the woodland, the greater its likely resilience to a changing climate. Of course, in the normal course of things, the make-up of species in the wood would adapt in response to the changing climate. But these aren’t normal times. Human-induced climate breakdown is causing environmental conditions to change faster than the trees can respond. And so part of our work at the wood is to help accelerate this diversification process. 

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